Revealed on November 12, 2013
We all know that the preliminary client expertise has been irritating for a lot of of you. We’re dedicated to creating issues higher and offering the assistance and well being protection you want.
Particularly, many individuals informed us they’d issues creating their Market accounts – that issues obtained “caught” someplace alongside the way in which and so they by no means obtained throughout the end line. We’re working onerous to repair the entire technical issues on HealthCare.gov and we are able to report that almost all customers at the moment are capable of efficiently create on-line Market accounts.
You’ll know should you had issues together with your account should you by no means obtained to see an enormous “SUCCESS” display screen. Perhaps the safety questions froze, otherwise you by no means obtained an electronic mail with a verification hyperlink, or the e-mail hyperlink didn’t work. If this feels like your expertise, now’s the time to strive once more to create a Market account.
These 3 ideas will help you.
In case you haven’t acquired your account verification electronic mail, examine your inbox and your spam folder for an electronic mail from us with the topic line “Market account created.”
In case you’re having bother creating an account, now we have reset electronic mail addresses in our system to filter any issues. So go forward and check out once more utilizing your electronic mail tackle.
If pages seem to load slowly, please be affected person. Generally, it helps to filter the online browser’s historical past and cache, shut the browser utterly and check out once more. See browser-specific directions and different ideas.
And bear in mind we’re nonetheless working to make much more enhancements to the general on-line expertise at HealthCare.gov. Increasingly folks on daily basis are efficiently getting protection on-line.
You have got till December 23 to join well being protection that may begin as quickly as January 1, 2014. And the Market Open Enrollment interval runs till March 31, 2014.