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Cancelled plan? You’ve acquired protection choices

Revealed on December 19, 2013

For hundreds of thousands of Individuals high quality, inexpensive protection is simply across the nook. And ensuring individuals know in regards to the new choices out there to them, and offering a easy transition to this new day for protection is our prime precedence

Offering a easy transition

We’ve taken a variety of steps that can assist you:

  1. You now have extra time to enroll and pay your premium
  2. We’ve improved the window purchasing expertise on
  3. PCIP enrollees can proceed their protection by way of January 2014.

We’re additionally working with insurance coverage firms to make sure that customers with cancelled plans don’t have a niche in protection beginning January 1. We’re offering extra sources for you in case your particular person insurance coverage coverage has been cancelled.

Sources for customers with cancelled plans

If you happen to or somebody have obtained a cancellation letter, right here’s what it’s best to know:

  • You’ll be able to name 1-866-837-0677, a brand new hotline devoted to customers with cancelled insurance policies. A consultant will aid you discover protection that begins in 2014. They’ll clarify the choices out there for changing or renewing a cancelled plan. You’ll be able to name between 9 a.m. and seven p.m. EST Monday by way of Friday and between 9 a.m. and 5 p.m. on Saturday, and Sunday.
  • If the plans out there within the Market are unaffordable, it’s possible you’ll be eligible for a “hardship” exemption, which can help you purchase catastrophic protection.
  • To purchase this protection, full a hardship exemption type, and point out that your coverage has been cancelled and that you simply consider the Market choices in your space are unaffordable.
  • You’ll then want to supply this type together with a replica of your cancellation discover to an insurance coverage firm providing catastrophic protection in your space and apply straight with them. The hotline may help with questions on this feature.

We’re working across the clock to guarantee that anybody who needs protection beginning on January 1 can get it. And don’t neglect that you’ve till March 31 to enroll in protection efficient in 2014.

Protection is a name, click on, or dialog away. We’re inviting Individuals who do not need employer-based insurance coverage to find out about their new choices within the Well being Insurance coverage Market® at

Bear in mind to pay your premium to your insurance coverage firm by December thirty first or any later date set by your insurer as a way to have protection that’s efficient January 1, 2014.


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