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Ideas for resetting your Market password and unlocking your account


Printed on November 19, 2014

If you happen to attempt to reset your password and don’t get an e mail from the Market, you could be utilizing the flawed username. To ensure you’re utilizing the best username and to log again in, comply with 2 steps:

  • Retrieve your username
  • Reset your password

Be certain you’re utilizing the best username and retrieve it

  • If you happen to created your Market account earlier than February 2014, your username in all probability isn’t your e mail handle. Learn the necessities for creating usernames. This will likely remind you of the username you created.
  • If you happen to can’t keep in mind your username, click on on “Forgot your username?”
  • You’ll must reply your 3 safety questions accurately to recuperate your username.
  • After you reply the questions accurately, you’ll get an e mail on the handle you supplied once you arrange your account. (That is probably not the e-mail account you utilize repeatedly. If you happen to don’t get an e mail, test your spam or e mail folder, or test some other e mail account you might have used.)
  • The e-mail will inform you what your username is.
  • Use that username to log into your Market account.
  • Now you possibly can change your password.

Change your password

  • If you happen to’ve forgotten your password or need to change it, click on on “Forgot your password?” You’ll get an e mail on the handle you supplied once you arrange your account. (That is probably not the e-mail account you utilize repeatedly. If you happen to don’t get an e mail, test your spam or e mail folder, or test some other e mail account you might have used.)
  • When you get the e-mail, click on the hyperlink within the e mail, comply with the instructions, and select a brand new password. If that doesn’t work, lower and paste the hyperlink into your net browser.
  • Use your right username and new password to log into your Market account.

If the following tips don’t work, contact the Market Name Heart. Customer support representatives can reset your password or unlock your account.

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