Home Value Investing Neighbor.com Evaluate 2023: Can You Make Cash?

Neighbor.com Evaluate 2023: Can You Make Cash?

Neighbor.com Evaluate 2023: Can You Make Cash?

Whether or not you’re seeking to generate income or get monetary savings, Neighbor.com may help you out. This storage service helps folks lease out their additional area and gives cheap storage for these searching for locations to maintain gadgets they aren’t utilizing. 


Should lease from non-professionals

Neighbor.com homepage

Neighbor.com is a self-storage firm. Consider it because the Airbnb of self-storage. Neighbor.com connects customers with storage hosts that publicize free area of their houses, driveway, or elsewhere on their property.

Neighbor.com handles all of the monetary transactions, straight transferring the renter’s cash into the checking account of the itemizing supplier. It makes use of Stripe to handle its cost processing.

What Forms of Storage Can Your Lease or Lease on Neighbor?

Neighbor.com gives a method of itemizing storage areas from as small as a closet for a school scholar to as huge as a warehouse.

The most typical sorts of storage areas folks record on Neighbour embrace:

  • Sheds
  • Carports
  • Backyards
  • Closets
  • Garages
  • Attics
  • Driveways
  • Basements
  • Spare bedrooms
  • Aspect yards (good for RV parking)

You may even discover warehouses, delivery containers, and parking heaps.

The Neighbor.com Buyer Journey

The host expertise is concentrated on making area, creating the itemizing, setting the value, and taking footage.

Renters search by means of the listings, which is comparatively simple. It’s as much as the renters to determine in the event that they need to occupy the area. Every itemizing will show the value, the placement, an outline, and pictures.

As soon as renters have made a variety, they contact the host and should alternate some messages. Then they set a date and a time to maneuver their issues into the area.

As soon as a visitor has a renter, they are going to set a date and time to point out the tenant the area and put all their issues into storage. Homeowners can examine the gadgets after they are available in or afterward.

The host units the instances when the tenant can go to the personal storage unit.

The renter can come to verify or take out the gadgets or put extra issues in storage. However do not forget that as a renter, you may solely go to the area as typically because the host authorizes and through instances which are handy for the area proprietor.

Funds are made every month by means of the Neighbor.com website.

Extra Options and Providers

Neighbor.com companies rely upon its hosts, however sure options apply to all hosts and renters.

  • Insurance coverage Protection – Neighbor protects from the host’s legal responsibility of $1 million and as much as 90% of the market worth of stolen or broken gadgets for individuals who buy a safety plan.
  • Safe Funds – Auto-pay is on the market for all renters. If the lease is overdue, the host will obtain assured funds so long as the area is occupied.
  • First-Month Low cost – For a lot of storage adverts on Neighbor.com, you’ll get a 50% rebate in your first month. Nonetheless, you should retailer for greater than a month to get this discount.

Different functionalities will differ relying in your host. Here’s a record of companies you will discover on Neighbor.com:

  • Smoke detectors
  • Local weather-controlled storage
  • Car Storage
  • Non-public entrances
  • Safety cameras
  • Non-smoking storage
  • Locked areas

The web itemizing for any space for storing will let you know what options the area contains.

What Safety Does Neighbor Present for Hosts and Renters?

Earlier than accepting a renter, the host can verify the renter’s profile and browse what they’ve and want to retailer.

As soon as they’ve given the inexperienced gentle, the hosts can examine gadgets saved of their extra area. In addition they have as much as $1,000,000 in legal responsibility protection for Neighbour harm.

Renters assure: Neighbor.com locations a excessive precedence on renters’ security. It gives as much as $25,000 of rental insurance coverage towards theft of your property at no extra value.

Refunds and Cancellations

Cancellations can happen for each events and work barely in a different way in keeping with the situation.

For Homeowners:

  • In case you are the area proprietor and should cancel the reserving earlier than the renter has saved the property, the renter will obtain a full refund.
  • Nonetheless, you might must cancel after they’ve already stocked their belongings. In that case, you have to give your renter no less than 30 days’ discover earlier than you’re taking their belongings away.
  • Should you face a state of affairs the place you need to give lower than 30 days advance discover, you may be charged for the inconvenience, and the final month’s price will probably be refunded.

In distinction, right here’s how cancellations work for those who’re a renter:

  • Should you cancel 4 days earlier than the beginning date or inside 24 hours of your reserving approval, you’ll obtain a 100% refund.
  • Should you cancel inside three days of the beginning date, you’ll obtain a reimbursement of 80%, however gained’t get your service fees again.
  • Lastly, for those who cancel after the beginning date, you’ll not obtain a refund and can pay the total month’s price.

Prohibited Storage Gadgets

🛑 The space for storing proprietor can examine every little thing the consumer shops and refuse any supply. There may be additionally an inventory of restricted gadgets for everyone, together with:

  • Firearms
  • Fireworks
  • Hazardous Chemical compounds
  • Rubbish
  • Animals
  • Toxins
  • Medication
  • Explosives
  • Pesticides
  • Rubbish
  • Munitions
  • Perishables.

☝️ Hosts are permitted to examine the gadgets to be saved to guarantee that no prohibited gadgets are amongst them.

Neighbor.com Price

Costs will differ relying on the placement, measurement, and what your host decides to cost for the area.

Primarily based on Neighbor.com’s information, renting space for storing by means of their website space for storing prices round $160 monthly on common. As well as, there’s a 15% month-to-month service cost. It’s roughly $20 lower than the trade common.

At roughly $30 lower than the trade common, you will get a deal just like what you’d do with conventional self-storage leaders like ExtraSpace and CubeSmart.

Learn how to Earn Cash On Neighbor

You generate income by itemizing your area and making it interesting to tenants. Listed here are a few ideas to assist:

  • Share the itemizing with associates, household, and social media contacts to spice up the variety of potential renters.
  • Your description must be dependable, informative, and instructive.
  • Use nice high quality pictures and attempt to present a clear and spacious inside and the accessibility of the area.
  • You ought to be pleasant and accessible and have a schedule that permits you to accommodate renters.
  • Enhance your rating on the location by writing a well-thought-out private biography that encourages folks to belief you.

An interesting profile is important to attracting renters, as is charging an affordable value for the area.

How A lot Can Hosts Earn on Neighbor.com?

Neighbor.com pays its hosts month-to-month for every month for storage models. Relying on the scale of your area, your location, and different components, hosts can earn between $50 and $600 a month. Neighbor sends the cost by direct deposit by means of a cost platform that complies with PCI requirements.

Neighbor Host Charges

There isn’t any upfront service cost for itemizing. Nonetheless, there’s a price for processing the cost for every reserving location. The service cost is 4.9% of the rental value plus $0.30 monthly. This covers the price of the cost course of, utilizing the web site, direct deposits, and safety.

Execs & Cons of Neighbor.com


  • Low costs
  • Renter harm and theft safety
  • Storage choices in all 50 states
  • Host safety, insurance coverage, and transparency
  • Free listings
  • Person-friendly web site and cellular app
  • Hosts are verified
  • Higher offers than self-storage locations


  • Inexperienced storage hosts.
  • Service cost for every cost monthly.
  • Much less entry in contrast with a facility.

Neighbor.com Alternate options

Listed here are some related companies:

  • Stashbee – Stashbee gives short-term parking, which Neighbour doesn’t. This product permits hosts to obtain extra reservations and revenue extra over time. Renters can discover a parking spot for the time they want, from a couple of minutes to a yr or extra.
  • Litter – This storage firm manages the pickup, storage, and elimination of saved gadgets. It shops the products of shoppers in large warehouses outdoors metropolis facilities. Shoppers can handle their storage remotely by visiting the digital catalog to assessment gadgets and schedule deliveries. 
  • Spaceways – For these of you within the UK, SpaceWays gives on-demand storage that doesn’t require purchasers to move gadgets from one warehouse to a different.

Buyer Critiques

Neighbor.com is rated 3.13 out of 5 by reviewers on the Higher Enterprise Bureau (BBB) website. There are solely 15 evaluations, so that you’ll need to remember that the pattern measurement is small.

There are additionally 24 complaints within the final three years. The Firm has replied to all of them and most seem to have passable resolutions.

BBB Rating & Accreditation of Neighbor.com

Constructive evaluations say the system is straightforward and efficient.

Positive customer review of Neighbor.com on BBB
Positive customer review of Neighbor.com on BBB

Complaints are inclined to concentrate on communication, cost, and refund points.

Customer complaint on BBB of Neighbor.com
Customer complaint of Neighbor.com on BBB

Neighbor will get 3.3 of 5 stars from 330 evaluations on Trustpilot. 52% of the evaluations are 5-star, and 33% are 1-star, indicating pretty polarized experiences.

Average review of Neighbor.com on Trustpilot
Reviews of Neighbor.com on Trustpilot

The principle takeaway from the evaluations is that when issues work effectively – they usually typically do – the service could be very passable for all involved. When issues go fallacious there could also be points that the Firm generally has issues resolving.


Neighbor.com gives a strategy to generate income from area that you simply’re not utilizing. It additionally gives entry to space for storing for lower than you’d pay a storage firm.

The principle downside, for each renters and tenants, is that you simply’re coping with people, they usually will not be as dependable as you’d like them to be.

If that threat is one thing you don’t need to take, Neighbor.com will not be one thing you need to pursue. Should you’re keen to take the prospect, you might discover it a really enticing proposition.

Our Methodology

We rated Neighbor.com relative to competing corporations within the storage trade.

  • Reliability: we docked a number of factors right here not due to the system itself however since you’ll be coping with folks you don’t know, and misunderstandings are an actual chance.
  • Ease of Use: the system is fairly easy to navigate, however there’s a mandatory vetting course of for each renters and tenants that some may discover cumbersome.
  • Look and Really feel: the web site and app are skilled and straightforward to make use of.
  • Worth: Storage prices are aggressive and Neighbor’s charges are affordable.

For extra detailed buyer perceptions, see the hyperlinks to buyer evaluations above!