Home Value Investing Neighbor.com Overview 2023: Can You Make Cash?

Neighbor.com Overview 2023: Can You Make Cash?

Neighbor.com Overview 2023: Can You Make Cash?

Whether or not you’re seeking to earn a living or get monetary savings, Neighbor.com will help you out. This storage service helps folks hire out their further area and offers cheap storage for these on the lookout for locations to maintain objects they aren’t utilizing. 


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Neighbor.com homepage

Neighbor.com is a self-storage firm. Consider it because the Airbnb of self-storage. Neighbor.com connects customers with storage hosts that publicize free area of their houses, driveway, or elsewhere on their property.

Neighbor.com handles all of the monetary transactions, straight transferring the renter’s cash into the checking account of the itemizing supplier. It makes use of Stripe to handle its cost processing.

What Sorts of Storage Can Your Lease or Lease on Neighbor?

Neighbor.com offers a method of itemizing storage areas from as small as a closet for a university scholar to as huge as a warehouse.

The commonest forms of storage areas folks listing on Neighbour embody:

  • Sheds
  • Carports
  • Backyards
  • Closets
  • Garages
  • Attics
  • Driveways
  • Basements
  • Spare bedrooms
  • Facet yards (good for RV parking)

You may even discover warehouses, transport containers, and parking heaps.

The Neighbor.com Buyer Journey

The host expertise is concentrated on making area, creating the itemizing, setting the worth, and taking photos.

Renters search via the listings, which is comparatively simple. It’s as much as the renters to resolve in the event that they need to occupy the area. Every itemizing will show the worth, the placement, an outline, and pictures.

As soon as renters have made a variety, they contact the host and should alternate some messages. Then they set a date and a time to maneuver their issues into the area.

As soon as a visitor has a renter, they may set a date and time to indicate the tenant the area and put all their issues into storage. Homeowners can examine the objects after they are available in or afterward.

The host units the instances when the tenant can go to the personal storage unit.

The renter can come to verify or take out the objects or put extra issues in storage. However do not forget that as a renter, you possibly can solely go to the area as usually because the host authorizes and through instances which can be handy for the area proprietor.

Funds are made every month via the Neighbor.com web site.

Extra Options and Companies

Neighbor.com providers depend upon its hosts, however sure options apply to all hosts and renters.

  • Insurance coverage Protection – Neighbor protects from the host’s legal responsibility of $1 million and as much as 90% of the market worth of stolen or broken objects for many who buy a safety plan.
  • Safe Funds – Auto-pay is out there for all renters. If the hire is overdue, the host will obtain assured funds so long as the area is occupied.
  • First-Month Low cost – For a lot of storage adverts on Neighbor.com, you’ll get a 50% rebate in your first month. Nevertheless, you’ll want to retailer for greater than a month to get this discount.

Different functionalities will range relying in your host. Here’s a listing of providers yow will discover on Neighbor.com:

  • Smoke detectors
  • Local weather-controlled storage
  • Car Storage
  • Non-public entrances
  • Safety cameras
  • Non-smoking storage
  • Locked areas

The net itemizing for any space for storing will let you know what options the area contains.

What Safety Does Neighbor Present for Hosts and Renters?

Earlier than accepting a renter, the host can verify the renter’s profile and browse what they’ve and wish to retailer.

As soon as they’ve given the inexperienced mild, the hosts can examine objects saved of their extra area. In addition they have as much as $1,000,000 in legal responsibility protection for Neighbour harm.

Renters assure: Neighbor.com locations a excessive precedence on renters’ security. It offers as much as $25,000 of rental insurance coverage towards theft of your property at no extra price.

Refunds and Cancellations

Cancellations can happen for each events and work barely otherwise in keeping with the state of affairs.

For Homeowners:

  • If you’re the area proprietor and should cancel the reserving earlier than the renter has saved the property, the renter will obtain a full refund.
  • Nevertheless, you could must cancel after they’ve already stocked their belongings. In that case, you have to give your renter not less than 30 days’ discover earlier than you’re taking their belongings away.
  • If you happen to face a scenario the place you need to give lower than 30 days advance discover, you can be charged for the inconvenience, and the final month’s payment might be refunded.

In distinction, right here’s how cancellations work should you’re a renter:

  • If you happen to cancel 4 days earlier than the beginning date or inside 24 hours of your reserving approval, you’ll obtain a 100% refund.
  • If you happen to cancel inside three days of the beginning date, you’ll obtain a reimbursement of 80%, however received’t get your service prices again.
  • Lastly, should you cancel after the beginning date, you’ll not obtain a refund and pays the total month’s payment.

Prohibited Storage Gadgets

🛑 The space for storing proprietor can examine every little thing the consumer shops and refuse any supply. There’s additionally a listing of restricted objects for everyone, together with:

  • Firearms
  • Fireworks
  • Hazardous Chemical compounds
  • Rubbish
  • Animals
  • Toxins
  • Medication
  • Explosives
  • Pesticides
  • Rubbish
  • Munitions
  • Perishables.

☝️ Hosts are permitted to examine the objects to be saved to guarantee that no prohibited objects are amongst them.

Neighbor.com Value

Costs will range relying on the placement, dimension, and what your host decides to cost for the area.

Based mostly on Neighbor.com’s information, renting space for storing via their web site space for storing prices round $160 monthly on common. As well as, there’s a 15% month-to-month service cost. It’s roughly $20 lower than the trade common.

At roughly $30 lower than the trade common, you will get a deal just like what you’ll do with conventional self-storage leaders like ExtraSpace and CubeSmart.

Tips on how to Earn Cash On Neighbor

You earn a living by itemizing your area and making it interesting to tenants. Listed here are a few suggestions to assist:

  • Share the itemizing with pals, household, and social media contacts to spice up the variety of potential renters.
  • Your description needs to be dependable, informative, and instructive.
  • Use nice high quality pictures and attempt to present a clear and spacious inside and the accessibility of the area.
  • You have to be pleasant and accessible and have a schedule that permits you to accommodate renters.
  • Improve your rating on the positioning by writing a well-thought-out private biography that encourages folks to belief you.

An interesting profile is significant to attracting renters, as is charging an inexpensive value for the area.

How A lot Can Hosts Earn on Neighbor.com?

Neighbor.com pays its hosts month-to-month for every month for storage items. Relying on the dimensions of your area, your location, and different elements, hosts can earn between $50 and $600 a month. Neighbor sends the cost by direct deposit via a cost platform that complies with PCI requirements.

Neighbor Host Charges

There isn’t a upfront service cost for itemizing. Nevertheless, there’s a payment for processing the cost for every reserving location. The service cost is 4.9% of the rental value plus $0.30 monthly. This covers the price of the cost course of, utilizing the web site, direct deposits, and safety.

Professionals & Cons of Neighbor.com


  • Low costs
  • Renter harm and theft safety
  • Storage choices in all 50 states
  • Host safety, insurance coverage, and transparency
  • Free listings
  • Person-friendly web site and cellular app
  • Hosts are verified
  • Higher offers than self-storage locations


  • Inexperienced storage hosts.
  • Service cost for every cost monthly.
  • Much less entry in contrast with a facility.

Neighbor.com Options

Listed here are some comparable providers:

  • Stashbee – Stashbee offers short-term parking, which Neighbour doesn’t. This product permits hosts to obtain extra reservations and revenue extra over time. Renters can discover a parking spot for the time they want, from a couple of minutes to a 12 months or extra.
  • Muddle – This storage firm manages the pickup, storage, and elimination of saved objects. It shops the products of shoppers in large warehouses exterior metropolis facilities. Shoppers can handle their storage remotely by visiting the digital catalog to evaluation objects and schedule deliveries. 
  • Spaceways – For these of you within the UK, SpaceWays presents on-demand storage that doesn’t require shoppers to move objects from one warehouse to a different.

Buyer Opinions

Neighbor.com is rated 3.13 out of 5 by reviewers on the Higher Enterprise Bureau (BBB) web site. There are solely 15 opinions, so that you’ll need to bear in mind that the pattern dimension is small.

There are additionally 24 complaints within the final three years. The Firm has replied to all of them and most seem to have passable resolutions.

BBB Rating & Accreditation of Neighbor.com

Optimistic opinions say the system is easy and efficient.

Positive customer review of Neighbor.com on BBB
Positive customer review of Neighbor.com on BBB

Complaints are inclined to deal with communication, cost, and refund points.

Customer complaint on BBB of Neighbor.com
Customer complaint of Neighbor.com on BBB

Neighbor will get 3.3 of 5 stars from 330 opinions on Trustpilot. 52% of the opinions are 5-star, and 33% are 1-star, indicating pretty polarized experiences.

Average review of Neighbor.com on Trustpilot
Reviews of Neighbor.com on Trustpilot

The principle takeaway from the opinions is that when issues work effectively – they usually usually do – the service could be very passable for all involved. When issues go unsuitable there could also be points that the Firm generally has issues resolving.


Neighbor.com offers a approach to earn a living from area that you simply’re not utilizing. It additionally offers entry to space for storing for lower than you’d pay a storage firm.

The principle disadvantage, for each renters and tenants, is that you simply’re coping with people, they usually might not be as dependable as you’d like them to be.

If that danger is one thing you don’t need to take, Neighbor.com might not be one thing you need to pursue. If you happen to’re prepared to take the prospect, you would discover it a really enticing proposition.

Our Methodology

We rated Neighbor.com relative to competing firms within the storage trade.

  • Reliability: we docked a couple of factors right here not due to the system itself however since you’ll be coping with folks you don’t know, and misunderstandings are an actual chance.
  • Ease of Use: the system within reason easy to navigate, however there’s a crucial vetting course of for each renters and tenants that some may discover cumbersome.
  • Look and Really feel: the web site and app are skilled and straightforward to make use of.
  • Value: Storage prices are aggressive and Neighbor’s charges are affordable.

For extra detailed buyer perceptions, see the hyperlinks to buyer opinions above!