Printed on August 12, 2014
We’ve been reaching out to a few of you by mail, e-mail, and cellphone if some data you gave us in your Well being Insurance coverage Market® utility doesn’t match the information we’ve got on file. It’s essential that you simply submit the paperwork we’d like so we may also help you keep coated by the Market and preserve any show you how to get with premiums and cost-sharing.
We all know you’re listening as a result of we’re getting 1000’s of paperwork each day and are working across the clock to evaluate these paperwork to verify you’re eligible for Market protection. When you’ve mailed or uploaded paperwork already, we’ll let you understand as quickly as we’ve completed reviewing them.
When you’ve been getting reminder calls, letters and emails from us, however nonetheless haven’t submitted the paperwork we’re asking for, now could be the time. Starting this week, a few of you’re going to get a warning discover within the mail telling you that September 5, 2014 is your final deadline to submit these paperwork.
When you don’t reply:
When you don’t act now, we’ll ship you a ultimate discover in September telling you that your final day of Market protection might be September 30.
Right here’s what you are able to do now to be sure to keep coated:
Have a look at your Market eligibility discover or reminder discover to see who wants to supply extra data and to evaluate the checklist of paperwork we’d like.
Log in to your Market account after which choose your present utility. Use the menu on the left facet of your display screen to click on on Software Particulars. On the following display screen, you’ll see a listing of any knowledge matching points (known as “inconsistencies” on the display screen) in your utility. Observe the steps for every inconsistency to add the paperwork wanted to repair the problem.
- Don’t use the next characters within the identify of the file that you simply add: / : * ? “ |.
- Get detailed directions on tips on how to add paperwork.
When you obtained a letter from us, however suppose you’ve already submitted your paperwork, or have questions, we’re right here to assist. Name the Market Name Middle at 1-800-318-2596 and inform them you bought an information matching warning discover. TTY customers ought to name 1-855-889-4325. The decision is free.
You can also contact one among our companions in your neighborhood to get one-on-one assist. They may also help you determine what paperwork you want and show you how to add them onto the web site. To seek out one among these native companions, go to Discover Native Assist.
When you’ve already submitted your paperwork and also you get one other e-mail or name from us or your insurance coverage firm after that – it’s attainable that we’re nonetheless matching your data. We’ll let you understand as soon as we’ve got processed your data.
We all know how essential it’s for you and your loved ones to remain coated within the Market, and it’s essential to us too. We’ll proceed working with you to verify we’ve got all the things we have to resolve these points.