Monday, October 3, 2022
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Truist improves CX with smartphone biometrics


Truist is enhancing its cellular banking capabilities to permit prospects to validate their identities on-line, on the department or an ATM. The Charlotte, N.C.-based financial institution sees a possibility to leverage smartphones as “an extension” of the department, in flip creating “a greater consumer expertise throughout all of our channels,” Ken Meyer, chief data officer of […]



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